Terms & Conditions

Copyright and trademarks

This Site is owned and operated by RAP and the information and materials appearing on the Site ("the Content") are displayed for personal, noncommercial use only. All software used on this Site and all Content included on this Site (including without limitation Site design, text, graphics, audio and video and the selection and arrangement thereof) is the property of RAP or its suppliers and is protected by international copyright laws. None of the Content may be downloaded, copied, reproduced, republished, posted, transmitted, stored, sold or distributed without the prior written permission of the copyright holder. This excludes the downloading of one copy of extracts from the Site on any single computer for personal, noncommercial home use only, provided that all copyright and proprietary notices are kept intact. Modification of any of the Content or use of any of the Content for any purpose other than as set out herein (including without limitation on any other website or computer network) is prohibited. Requests to republish any of the Content and to use quotations or extracts published by RAP should be addressed to
RAP, Design House, Bulls Hill, Ross on Wye, Hereford, HR9 5SD, United Kingdom.
The RAP name and logo are registered trademarks.

Links to third party websites

The Site may provide links to other websites and resources. These links are included solely for the convenience of users and do not constitute any endorsement by RAP of the sites linked or referred to, nor is RAP responsible for the availability or content of any such sites or resources.

Our rights

The Site is provided by RAP in good faith. The information on this website is provided “as is” and without warranty of any kind, express or implied including (but not limited to) any implied warranties or satisfactory quality, fitness for any particular purpose, or non infringement of third party rights. While the information is believed to be accurate, it may include errors or inaccuracies. RAP shall not be liable to any person for any special indirect or consequential damages relating to this material unless caused by gross negligence or intentional misconduct. RAP is not responsible for the contents of any website that is maintained by third parties. The contents of the Site do not constitute advice and should not be relied upon in making, or refraining from making, any decision. There is no guarantee that the Site will be free of infection by viruses or anything else which may be harmful or destructive. All technical information supplied on this website is based on RAP test results. To the extent permitted by law, RAP hereby disclaims all liability (howsoever arising) in connection with any loss and/or damage, arising out of or in connection with any use of, or inability to use, all or any part of the Content, the Site and/or any website to which the Site is linked, or any action taken (or refrained from being taken) as a result of using any of these.

Changes to these conditions of use

RAP reserves the right to add to or change these conditions of use. Any changes will be posted to this page and it is your responsibility as a user to ensure that you are aware of any such changes from time to time. Changes will become effective 24 hours after first posting and you will be deemed to have accepted any change if you continue to access the Site after that time.

User information

RAP collects information on what pages are accessed or visited by visitors, as well as information volunteered by the visitor, such as survey information and/or site registrations. RAP uses this information for internal review, in order to improve the content of the Site and to notify visitors about updates to the Site. RAP guarantees that if you supply your postal address on-line you will only be sent the information for which you provided your address but if you do not wish to receive e-mail from RAP in the future please let us know by sending an e-mail or writing to
RAP, Design House, Bulls Hill, Ross on Wye, Hereford, HR9 5SD, or email us at

Company Policy

This web site is owned and operated by RAP. Please check back frequently to see any updates or changes to our Privacy Policy. Our approach to privacy We want people who visit our web site to be able to take part fully in the activities and offers we provide. We also want to make sure that when we collect information from you we do so in a way that does not infringe your right to privacy. We do not ask you to disclose any more information than is reasonably necessary to enable you to participate in an activity on our web site and to improve the web site. We respect the personal data you provide to us and any obtained from third parties. RAP undertake to comply with applicable UK data protection legislation. If you give RAP any personal data that data shall be stored and used in accordance with English Law. It is our policy not sell or exchange your data to or with third parties and neither will we send future promotional materials from ourselves or business associates unless requested by you. The information we collect and how we use it When you want to participate in activities or offers on our web site, this is the sort of information we ask for and how we use it: When you use the contact form on the website, we ask you for your name and email. This is so that we can ensure the relevant department within the company can contact you directly regarding your enquiry. We only keep the personal information you submit for these purposes until we have made use of it in these ways.


We use 'cookies' on this site. Cookies are small text files on your computer. Although cookies contain identifying information they do not contain any information that identifies you personally, but they allow us to provide certain features and to recognise you when you return to our site. If you do not want to accept a cookie when you visit our site you should be able to change the settings on your browser to disable this function.


How to contact us If you have any questions about this web site or our Privacy Policy, please contact us by writing to:
RAP, Design House, Bulls Hill, Ross on Wye, Hereford, HR9 5SD or call 01989 564969